Generally, all purchases of virtual services are final and nonrefundable if you already used them. However, you entitle to a refund in the these cases:
We may charge cancellation fee of up to 5% from the refund amount or 30$ (what ever is lower). We will not charge cancellation fee if the reason for the refund will be a technical issue on our side.
We reserve the right to suspend or terminate your account without a refund if you have violated our terms of service, misused our services, or behaved in a way that Shweeng regards as inappropriate or unlawful, on or off our website.
Cancellation of a payment Shall be determined by "Consumer Protection Law" in the state of Israel.
To request a refund, Please provide us your account email address and the reason for the request. We will respond within 72 hours. If your request is granted, we will refund you within 7 days, from the day of your initial request.